Privacy Policy

B&M Electrical Services Corp ("B&M Electrical," "we," "us," or "our"), a licensed electrical contractor based in Acton, CA 93510, operates the website www.bmelectricalservice.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or contact us for electrical services.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

A. Information You Provide Directly

When you fill out our contact form, request a quote, or call us, we may collect:

• · Full name
• · Phone number
• · Email address
• · Service address or general location
• · Description of the electrical work you are requesting

B. Information Collected Automatically

When you visit the Site, we and our third-party service providers (including Google Analytics) automatically collect certain technical information, including:

• · IP address
• · Browser type and version
• · Device type and operating system
• · Pages visited, time on page, and referring URL
• · General geographic location (city/region level)

This information is collected via cookies and similar tracking technologies. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

• · Respond to your service inquiries and schedule appointments
• · Provide written estimates and perform electrical services
• · Send confirmations, follow-ups, and service-related communications
• · Improve our website and understand how visitors use it (via analytics)
• · Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.

3. How We Share Your Information

We may share your information with the following categories of service providers, solely to operate our business:

• ·CRM / Scheduling software — to manage appointments and customer communications
• ·Email / SMS platforms — to deliver confirmations and follow-ups
• ·Google Analytics — for anonymous website traffic analysis
• ·Legal or regulatory authorities — when required by law, court order, or to protect rights and safety

All third-party providers are contractually required to protect your information and use it only for the purposes we specify.

4. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information.

Your Rights Include:

• ·Right to Know — You may request that we disclose what personal information we have collected about you, the sources, the purposes for collection, and any third parties with whom it was shared.
• ·Right to Delete — You may request deletion of your personal information, subject to certain exceptions.
• ·Right to Correct — You may request correction of inaccurate personal information.
• ·Right to Opt Out of Sale / Sharing — We do not sell or share personal information for cross-context behavioral advertising.
• ·Right to Non-Discrimination — We will not discriminate against you for exercising any of these rights.

How to Submit a Request

To exercise your California privacy rights, contact us by:

• ·Email: info@bandmelectricalservices.com
• ·Phone: (661) 676-0615

We will verify your identity before processing the request and respond within 45 days as required by law (extendable by an additional 45 days with notice).

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• · Analyze website traffic and user behavior (Google Analytics)
• · Understand which pages and content are most valuable
• · Improve website performance and user experience

Google Analytics collects anonymous usage data and may use cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. You can also control cookies through your browser settings.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions and customer records are generally retained for a minimum of three (3) years in accordance with California contractor recordkeeping requirements.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites (such as Google Maps, Facebook, or Instagram). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@bandmelectricalservices.com and we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: